Privacy Policy
Last updated: 3 June 2026
1. Introduction
J K COOL POINT PALWAL ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and service address provided when you contact us or book a service.
- Service Information: Details about your AC or refrigerator, service history, and preferences.
- Technical Information: IP address, browser type, device information, and cookies when you visit our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our repair, installation, and maintenance services.
- To respond to your inquiries, schedule appointments, and communicate service updates.
- To improve our website, services, and customer experience.
- To send promotional messages, offers, and updates (with your consent).
- To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted technicians and partners who assist us in delivering our services.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.
7. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal information (subject to legal obligations).
- Opt out of receiving marketing communications.
- Withdraw consent where processing is based on consent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Business Name: J K COOL POINT PALWAL
- Address: Alawalpur Chowk, Shyam Nagar, Palwal, Haryana 121102
- Phone: 9996535470
- Email: contact@jkcoolpoint.online